Directions (1-10): Read the following passage carefully and answer the questions given below it.
The importance of communication skills cannot be underestimated especially so in the teaching-learning process. Teaching is generally considered as only fifty percent knowledge and fifty percent interpersonal or communication skills. For a teacher, it is not just important to give a lecture rich in content that provides abundant information about the subject or topic in question, but a successful teacher develops an affinity with, an understanding of and a harmonious interrelationship with her pupils. Building rapport becomes her primary task in the classroom. But what exactly is rapport? Rapport is a sympathetic relationship or understanding that allows you to look at the world from someone else's perspective. Making other people feel that you understand them creates a strong bond. Building rapport is the first step to better communication--the primary goal of all true educators. Communication skills for teachers are thus as important as their in-depth knowledge of the particular subject which they teach. To a surprising degree, how one communicates determines one's effectiveness as a teacher. A study on communication styles suggests that 7% of communication takes place through words, 38% through voice intonation and 55% through body language.
Much of teaching is about sending and receiving messages. The process of communication is composed of three elements; the source (sender, speaker, transmitter or instructor), the symbols used in the composing and transmitting of the message (words or signs), and the receiver (listener, reader, or student). The three elements are dynamically interrelated since each element is dependent on the others for effective communication to take place. Effective communication is all about conveying your message to the other people clearly and unambiguously. It's also about receiving information the others are sending to you, with as little distortion as possible. Doing this involves effort from both the sender and the receiver. And it's a process that can be fraught with error, with messages muddled by the sender, or misinterpreted by the recipient. When this isn't detected it can cause tremendous confusion, wasted effort and missed opportunity.
Good communication skills are a prerequisite for those in the teaching profession. Carefully planned and skillfully delivered messages can issue invitations to students that school is a place to share ideas, investigate, and collaborate with others. Effective communication is essential for a well-run classroom. A teacher, who is able to communicate well with students, can inspire them to learn and participate in class and encourage them to come forth with views thus creating a proper rapport. Although this sounds simple and obvious, it requires much more than a teacher saying something out loud to a student. They must also realize that all students have different levels of strengths and weaknesses.
Directions (1 & 2): Choose the word which is most opposite in meaning to the words printed in bold as used in the passage.
2) A little
1) Skillfully organized
2) Strongly controlled
3) Clearly conveyed
Directions (3-5): Choose the word which is most similar in meaning to the words printed in bold as used in the passage.
6. Which of the following are essential for effective communication?
A. Conveying the message clearly
B. Not to waste effort and opportunity
C. Receiving the information with as little distortion as possible
1) A and C
2) Only B
3) Only A
4) Only C
5) B and C
7. Which of the following is true about rapport as per the passage?
A. It is a sympathetic relationship.
B. It is based on understanding of other people's frame of reference.
C. It helps in creating a strong bond
D. It is important for teachers to build rapport with students.
1) A and B
2) B and D
3) A, B and D
4) A, B and C
5) All are true
8. Which of the following must the teachers keep in mind to facilitate learning in students as per the passage?
1) To control the students such that they do not share ideas with others within the lecture hours
2) To maintain rapport with students and compromise on the course content
3) To realize that all students have different levels of strengths and weaknesses
4) Only to keep the lecture rich in course content
5) To ensure that students adhere to her views only
9. Which of the following are the three elements of communication as per the passage?
1) Source, Signs and Students
2) Source, Sender and Speaker
3) Signs, Words and students
4) Instructor, Listener and Reader
5) Transmitter, Student and Receiver
10. Which of the following is the finding of a study on communication styles?
1) The body language and gestures account for 38% of communication and outweighs the voice information
2) Only 9% communication is about content whereas the rest is about our tone and body language.
3) The tone of our voice accounts for 55% of what we communicate and outweighs the body language
4) More than 90% of our communication is not about content but about our tone and body language
5) Teaching is fifty percent knowledge and fifty percent interpersonal or communication skills.